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Southwest Delays Companion Pass Change
On January 1 with no notice given, Southwest made qualifying for its Companion Pass a more difficult. After much negative feedback from customers, Southwest has temporarily delayed the change until March 31, 2017. As a reminder, the Companion Pass lets you choose one person to fly free with you every time you purchase or redeem points for a flight. To qualify for the pass, you need to earn 110,000 Qualifying Points in a calendar year. You could do that by transferring points from a hotel loyalty program like Marriott Rewards. Southwest decided to immediately disqualify points from hotel transfers. This change with no notice angered Southwest’s most loyal customers. Many had…
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Southwest Companion Pass Now Tougher to Get
The Companion Pass is a great perk for Southwest Airlines flyers. It lets you choose one person to fly free with you every time you purchase or redeem points for a flight. Southwest has made qualifying for the pass a little more difficult. The basic rule hasn’t changed: earn 110,000 Qualifying Points in a calendar year, and you’ll earn Companion Pass for the following full calendar year, plus the remainder of the year in which you earned it. So what’s changed? The definition of Qualifying Points. Southwest defines Qualifying Points as follows (I’ve highlighted the change in bold): Companion Pass Qualifying Points are earned from your revenue flights booked through…
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